Over 50,000 Locations Served
Client Testimonials
Fred LeFranc
Founding Partner
Results Thru Strategy
“There are other players in this space, but nobody better than Merchant Centric. I strongly recommend…”
Katie Milligan
Manager, Guest Services
Firehouse Subs
“…they have assisted us getting almost all our flagged reviews removed…This directly impacts our restaurant sales…”
Matt Labuda
Digital Marketing Director
Driven Brands Inc.
“At Meineke, we believe there is a direct correlation between review management and your location’s revenue…”
See What Impacts Your Revenue
Get Meaningful Insights Using Business Performance AnalyticsSM
Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations.
See What Impacts Your Revenue
Get Meaningful Insights Using Business Performance AnalyticsSM
Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations.
Get Actions to Beat the Competition
Uncover Valuable Insights Using Competitive Performance AnalyticsSM
Get insights and actions to beat your national and local competitors and leverage the success of top performing businesses across the nation.
SERVICE
Insight
Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue.
10 more >
Actions
Evaluate current food delivery process and determine if kitchen staff and servers are properly trained.
1 more >
Customize Management & Field Reports
Share Progress Throughout Your Organization with Your Spotlight Report
Shine a light on the customer feedback that matters most to revenue. Show all levels of management their progress at a regional, district and location-level.
Customize Management & Field Reports
Share Progress Throughout Your Organization with Your Spotlight Report
Shine a light on the customer feedback that matters most to revenue. Show all levels of management their progress at a regional, district and location-level.
Track Your Progress
All your listings, ratings, and reviews, in one place.
Manage your online presence and get instant answers about what impacts your business.
Track Your Progress
All your listings, ratings, and reviews, in one place.
Manage your online presence and get instant answers about what impacts your business.
Listings & Reviews on Top Sites
ADDITIONAL TOOLS THAT DRIVE REVENUE
Online Brand Management Tools
Drive Revenue by Enhancing Your Brand on Top Sites Like Yelp, Google and Facebook
- Fix and enhance your business listings
- Easily manage and build your online reputation
- Track competitors to keep a pulse on your market
- Create and distribute promotions
- Manage social media communication
Full-Service Reputation Management
We Defend and Strengthen Your Business’s Online Reputation
- We reply to your reviews using your voice
- Receive notification when replies are posted
- Get alerts when reviews contain critical issues
- We flag inappropriate reviews for removal
- Crisis reputation management services
Business Listing Setup And Optimization
Save Time and Gain Control of Your Brand’s Online Presence
- We help you claim and control your listings
- We add and enhance your listings
- We remove or merge duplicate listings
- We leverage/update corporate images, taglines and descriptions
- We select competitors for you to track
